Customer Support Tools.
Attended site to re-patch and test all network connections following an office move. Tested and working.
Configured VPN connection on users MacBook so they can work from home. Tested and working.
Users Mac was running out of local disk space. Issue resolved by consolidating VM snapshots and deleting temporary files.
User experienced problems with Outlook 2013 crashing. Problem resolved by performing an online repair. Tested and working.
Installed E-pulse server monitoring software to a Mac server. Tested and working. Monitoring now active.
Installed and configured Sage accounting software to a new PC. Tested and working.
Configured remote access for a new CCTV system. Assigned static ip and configured firewall rules. Tested and working.
Installed and configured a new Dell Optiplex PC and 2 x monitors for a new member of staff. Hardware and software licensing supplied by Etechbs™ IT Department.
Installed a new software application on the customers cloud platform for company-wide use. Tested and working.
Created a temporarily email account for a freelancer. OWA only required. Tested and working.
Unlimited IT Support that is perfect for small to medium size businesses who would like their very own IT department.
