Cost-effective VoIP telephony services and solutions.
Etechbs™ IT Department understands the importance of retaining effective reliable business communication solutions within the workplace.Together with our partners at New Star Networks, Etechbs™ IT Department delivers an enterprise-class VoIP service for small businesses who are looking to reduce the cost of line rental and improve their business telephony systems.
Why implement a VoIP solution in the workplace?
- VoIP can be tailored to your business requirements
- Lowered cost of communications
- Advanced telephony with crystal clear communication
- Intuitive user-friendly phone systems
- 24/7 customer support
Delivering a transparent VoIP solution.
Competitive tariffs – bespoke VoIP solutions built to your specification in order to reduce annual business costs. Save money on calls with no changes to your existing telephone numbers
Scalability – a flexible VoIP solution. Add and deduct services when required
Control – monitor usage, expenditure and billing information through an intuitive user-friendly web-based interface
Why choose calls and access?
A smooth transition.
A seamless transfer of service. Migrate easily from BT with no new hardware required (unless requested) and no need for prefix dialing.
Exceptional customer service.
Customer queries are responded to quickly and efficiently by our 24/7 customer service department.
Transparency.
Paper & electric bills provided by email or via web-based account access. Full breakdown of service usage and expenditure viewable 24 hours after service.
Call and access – product features.
Free calls – no charge for calls between IP sites. Lower calls charges to other destinations
Flexible numbering – use area codes of different geographical locations
No additional equipment required – call and access can be utilised with existing customer premises equipment. The latest telephony technology can be deployed when required
Application convergence – business grade voice and internet services can be provided via one managed access connection when delivered over Ethernet
Voicemail – access company voicemail from any internal or external phone, or access voicemail online
Call barring – call and access will allow you to block unwanted outgoing calls and prevent fraudulent calls
Call diversion – divert calls to internal, external and mobile numbers, or company voicemail
Call forwarding – set other numbers on your network to ring when your phone rings. Twin your office phone with your mobile
Call waiting and call park – our VoIP system will inform you when another caller is waiting. Use call park to place a line on hold while you take another call
Message alerts – be alerted to new messages through on-screen popups, SMS text messages and email alerts
Last number redial – use click-to-talk to respond to missed calls
Online address book – easily manage contacts and set reminders against entries
Call recording – review telephone responses and improve customer service standards
Line monitoring – perfect for office managers and administrators. Monitor line activity and see when colleagues are available to take a call
Three way calls – easily introduce a third person into an existing conversation
Security – create a unique password and pin number for each user
System Failover – setup external failover numbers in the event of a local network failure or power cut
Powerful administration.
Call and access features a powerful set of administration tools that make VoIP management effortless:
- Add, remove and update users
- Setup shared voicemail boxes
- Block unwanted calls
- Track and restrict unauthorised calls
- Setup on hold music
- Setup shared voicemail boxes and company address books
Contact Etechbs™ IT Department today.
Contact a member of the IT sales team today and find out more about our VoIP solutions for small business.
