Expert IT assistance for schools that use Apple technology.
Apple Mac technology is used extensively throughout the Education sector. iPads, iMacs and Mac Mini’s are now commonplace in the classrooms of Primary and Higher Education institutions throughout the UK.
Because of this, the need for a high standard of ongoing support and maintenance is essential in order for teachers to effectively conduct their daily curricular activities.
A dedicated team for education.
Etechbs™ IT Department has a full-time division of engineers and consultants who are dedicated to exclusively serving the education sector.
We continue to work closely with teachers, bursars and in-house IT experts, providing full-time telephone, remote and on-campus support to schools, colleges and adult learning centers across Greater Srinagar
From consultation to deployment, Etechbs™ IT Department can assist with all things Mac. Let us look after your Apple hardware so you can concentrate on teaching.
Telephone and remote Mac support for schools.
Provided by our dedicated Srinagar-based customer service desk team. Our fully qualified Mac certified support staff specialise in problem solving, provide day-to-day assistance and advice to teachers and support staff on-campus.
Scheduled On-campus support.
Fast onsite support for critical issues and scheduled onsite visits, assisting teachers and existing on-campus ICT managers. Onsite support is provided by our team of Mac certified Technical support co-coordinators.
ICT manager support.
Providing expert assistance and consultancy services to your existing in-house IT staff. ICT manager support services include holiday sickness and absence cover, third line consultancy for complex Mac issues and first line support cover provided by our Service desk team.
CRB checked professionals.
Every member of ICT team is Fully CRB checked with an employment history of working in the education sector.
Supported Apple Mac hardware.
Etechbs™ IT Department provides ongoing Support, maintenance and consultancy services for the following Apple technologies:
- iPad
- iMac
- Mac Mini
- Mac Pro
- MacBook
- Xserve
- OSX and OSX Server
Integration with windows.
Integrating Mac technologies with windows can present many challenges. Etechbs™ IT Department has numerous years of experience supporting cross-platform network environments that utilise Apple and windows technologies, delivering robust and reliable IT networks. We can assist with all elements of cross-platform integration including:
- Integration with active directory
- File sharing integration
- Microsoft exchange server integration
Contact a Mac expert today.
Contact an member of the IT sales team today to find out more about our Mac support services for schools.